Automated business systems for ease and simplicity.

WHAT THEY DO

Scott Social is a Social Media Marketing Agency that specializes in E-Commerce Businesses. Their motto: Your social channels shouldn’t just be pretty, they should perform! And these social media genies make sure your platforms do just that!

THE problem

While Scott Social can totally dominate the social media world, their business systems were lacking to say the least..  Exact quote from business owner and operator when asked about her business process: “I'm stuck / frustrated / overwhelmed about where to take things from here”. Scott Social’s top three priorities were to create and automate a better 1.onboarding process, 2.lead management, and 3.content requests.

our IMPACT

Lucky for Scott Social, we love taking lack-luster business systems and turning them into something that will not only wow their clients, but make the process easier and quicker for the business! Our focus was to build out Dubsado to update and automate Scott Social’s system.

scope of work

Client Experience System Audit and Build

Deliverables:

• Mapped out the entire client workflow from inquiry through offboarding. 

• Brainstormed and wrote all canned emails needed and uploaded them to Dubsado.

• Updated contracts and condensed them to keep the process simple.

• Created a new lead form that directly ties into dubsado and added it to their website.

• Workshopped and refined all client questionnaires and forms.

• Built out appointments, contracts, forms, and proposals in Dubsado.

love note

“Fierce Decorum has simplified and reimagined the most overwhelming parts of my business operations and made them easy – and dare I say, enjoyable. Working with Fierce Decorum has shown me that anything can be systemized or, at a minimum, streamlined and organized. I now find myself looking at every task, thinking, "Is there a way I can make this less work next time?" which is all thanks to Tiffany and her team!

From the very beginning, Tiffany immersed herself in my business to understand our clients, processes, values, and goals. Her detail-oriented approach is what has, and will continue to, make an impact in my company.”

Chelsea Evans-Flower, CEO Scott Social

Follow to learn more about the amazing things Scott Social is doing HERE.